Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know when a new collection drops?
Sign up for our newsletter and follow our official social media channels to receive real-time notifications regarding limited release dates and times.
Are your products true to size?
Most of our items fit true to size. However, some streetwear pieces are designed for an oversized fit. Please refer to the size guide on each product page.
Can I modify or cancel my order after it has been placed?
Due to our fast processing times and the limited nature of our drops, orders cannot be modified or canceled once they have been confirmed.
Do you restock sold-out items?
To maintain exclusivity, most of our seasonal collections and collaborations are limited edition and will not be restocked once sold out.
How can I track my shipment?
Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery status.
Are your products authentic?
Yes, all products purchased through our official website are 100% authentic Trapstar London merchandise.